Privacy Policy

Ticket Tracker Privacy Notice

Effective Date: January 15, 2025

📋 Table of Contents

🔍 1. Overview

Ticket Tracker ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our parking ticket tracking service available at tickettracker.io (the "Service").

Key Points:

  • We only collect information necessary to provide our ticket tracking service
  • We do not sell your personal information to third parties
  • You have control over your data and can delete your account at any time
  • We use industry-standard security measures to protect your information

📊 2. Information We Collect

2.1 Information You Provide Directly

Data Type Purpose Required/Optional
Email Address Account creation, login, notifications Required
Username Account identification, personalization Required
Password Account security and authentication Required
Phone Number SMS notifications (if enabled) Optional
Vehicle Information License plate, state, make, model, year, color, VIN Required for service
Notification Preferences Email and SMS notification settings Optional

2.2 Information We Collect Automatically

2.3 Information from Third-Party Sources

🎯 3. How We Use Your Information

3.1 Primary Service Functions

3.2 Service Improvement

3.3 Legal and Security

🤝 4. Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.1 Service Providers

We may share your information with trusted third-party service providers who help us operate our service:

These providers are contractually required to protect your information and use it only for the services they provide to us.

4.2 Legal Requirements

We may disclose your information when required by law or to:

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our service before your information becomes subject to a different privacy policy.

🔒 5. Data Security

5.1 Security Measures

5.2 Data Breach Response

In the unlikely event of a data breach affecting your personal information, we will:

🍪 6. Cookies and Tracking

6.1 How We Use Cookies

6.2 Cookie Types

6.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect the functionality of our service.

🔗 7. Third-Party Services

7.1 Service Integrations

7.2 Public Records

Our service accesses publicly available parking ticket information from government websites. This information is already public record and includes:

📱 8. SMS Notifications

8.1 Opt-In Required

SMS notifications are completely optional. By enabling SMS notifications in your profile, you provide explicit consent to receive text messages.

8.2 Message Types and Frequency

8.3 Carrier Charges

Message and data rates may apply. Check with your mobile carrier about SMS charges.

8.4 Opting Out

You can stop SMS notifications at any time by:

⏰ 9. Data Retention

9.1 Retention Periods

9.2 Account Deletion

When you delete your account:

⚖️ 10. Your Rights and Choices

10.1 Access and Control

You have the right to:

10.2 How to Exercise Your Rights

10.3 Response Time

We will respond to your requests within 30 days. Complex requests may take longer, and we will keep you informed of our progress.

👶 11. Children's Privacy

Our service is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

🔄 12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

📞 13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For Immediate Assistance:

  • Account deletion: Use profile settings or email support
  • SMS opt-out: Reply "STOP" to any message
  • Email opt-out: Use unsubscribe link or profile settings

Ticket Tracker Privacy Policy
Last Updated: January 15, 2025
Version: 1.0

This policy is effective immediately and governs our collection, use, and protection of your personal information.
We are committed to transparency and protecting your privacy while providing excellent service.

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